New Castle EMS provide 24/7 Emergency Medical Services to the residents of New Castle and Henry County. It is our mission to provide compassionate, quality care to the citizens of New Castle and Henry County. We will be known for professionalism and excellence in emergency care. We will serve our fellow citizens with integrity and virtuous character. We will maintain a positive, safe work environment where our brotherhood/sisterhood will all share fair and equal treatment regardless of race, ethnicity and gender without prejudice.